Feature Requests

example: John is registered for mixed 2's and in M/W/F and T/Th class

Dear Enrollsy Team, I hope this message finds you well. I wanted to provide some feedback regarding a feature suggestion for your platform. The current setup regarding paid invoices has led to confusion among parents in my program. It seems that displaying paid invoices may cause unnecessary confusion, as it doesn't provide significant value to parents. Instead, I suggest focusing on improving transparency by allowing parents to view their transaction history. By incorporating a transaction history feature, parents can easily track their payments, ensuring clarity and reducing confusion. This would greatly enhance the user experience and streamline communication between administrators and parents. Thank you for considering this suggestion. I believe implementing this feature would greatly benefit users of the Enrollsy platform.

It would be great if admin could prioritize (number) that is not visible to parents for admin to be able to organize waitlists.

Just like when a ACH payment fails, failed credit card payments need to be flagged with an icon and admin needs to be notified.

I recently discovered that class capacities in the same program affect the other class capacities. If there is an overage in one class, it takes spots away from the next available classes. If we are under in one class but at or over capacity in another, then people are allowed to enroll over our set cap. That needs to be fixed immediately. We can't run our programs like that.

When a payment is rejected, the amount will show as paid on the "paid invoices" section even though it was rejected. This causes confusion to primary account holders as to why the system shows a payment was made (paid invoices with a 0 balance) when it was actually rejected, and the transaction history shows a higher amount than the due balance in the "current invoices" section.

Create a button on the customer portal to allow them to print receipts for tax or FSA purposes

Customers stuck on the enroll form due to confusion about the pricing/ payment plan selection ("make selection" button. Suggestion: change the wording to "select pricing" and make it more prominent

When class email reminders are turned on, there should be a way to ensure that reminders are only sent out before the first day of class, rather than before each day the class is running. This is the case for classes set to run on a weekly basis (not a series model).

More accessible shortcut URLs on Browse feature. When we link our URLs to specific enrollment periods, the enrollment period "resets" when a customer navigates away from "browse" to "enroll," and back to "browse." This is a complicated UX aspect, since customers then have to take the step to filter back to their desired enrollment period. A landing page on the Browse feature that allows customers to select their enrollment period first OR a more intuitive filter option would function better for customers.